Our Warranty & Guarantee
We stand behind every job. Your satisfaction and the quality of our work are guaranteed.
What's Covered
Parts Warranty
We use quality parts backed by manufacturer warranties, typically ranging from 1-10 years depending on the product.
Labor Guarantee
Our workmanship is guaranteed. If there's an issue with our installation or repair, we'll make it right.
Prompt Service
Warranty claims are handled quickly. We prioritize making things right for our customers.
Clear Terms
No hidden exclusions. We clearly explain what's covered before any work begins.
Warranty Details
Parts & Equipment
All parts and equipment we install come with manufacturer warranties. We use quality brands that stand behind their products. Water heaters typically include 6-12 year warranties, while fixtures and valves vary by manufacturer.
Our Workmanship
We guarantee the quality of our installation and repair work. If you experience an issue directly related to our workmanship within a reasonable time after service, contact us and we'll address it promptly at no additional cost.
How to Make a Claim
Simply call us at (210) 934-6649 or use our contact form to report any warranty concerns. Have your invoice number ready if possible. We'll schedule a follow-up visit to assess and resolve the issue.
Exclusions
Warranties do not cover damage from misuse, neglect, or modification by others. Normal wear and tear, Acts of God, and pre-existing conditions are also excluded. Full terms are provided with your service documentation.
Ready to Experience 5-Star Service?
Join our growing list of satisfied customers across San Antonio.